SRM Recent Client Engagements

Whats Happening

Jeff Reichman, presented at the "New Orleans Conference", one of the top cardiovascular conferences of the year,  this year held in Las Vegas.  His talk, "Office Based Services - OBL - Adapting to Healthcare's Current Environment" was well received and is an important point of discussion for all Cardiovascular Specialists who perform Peripheral Vascular procedures.

Congratulations to Indira Rollins, a consultant with SRM Consults, on her recent article, published in i4 Business Magazine.  Her article "Best Practices: Business Healthcare - Inspiring our Mission while Improving our Margins" provides a critical examination on the role of clinicians in strategic analysis and process development.  A copy of the article can be found by clicking here.
 
Congratulations to our Partner, Patricia Ruflin, who published an excellent article in Becker's Hospital Review. Check out Pat's article: "Changing healthcare landscape demands transformational leaders" which outlines the capabilities required for effective leadership in today's rapidly changing environment and how organizations can evaluate their leader's competencies and effectiveness.

You can view the entire article by clicking here.​
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SRM Consults is committed to building every engagement on a platform of patient centered, evidence based care. This commitment, combined with our focus on integration and transparency, is our foundation. We facilitate our clients’ strategic planning, and support efforts to improve access to care, clinical quality and care management, and work with our clients to reduce cost.  The model guides our assessment/evaluation, interventions and solutions.

Given the pressures health care providers are experiencing as they strive to improve shortfalls in quality and efficiency, SRM can help you meet your goals to deliver high value, quality care.

We invite you to follow our work on this website as we apply the principles of our model to the work that our clients entrust to us. 

Evidence Based, Patient Centered Care

​SRM Consults offers new tool for hospitals to use Big Data to manage Physician Partnerships/Alignment,
Service Delivery and Patient Outcomes

In order to meet the strategic needs of integrated physician practices and service lines, SRM Consults can now provide performance analytic tools that focus on core areas for your organization – Clinical, Operational, Financial, and Strategic.
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The Center for Health Affairs/Champs Healthcare – “insight2oncology” Oncology Analytical Tool:
Insight2oncology is an analytical software tool that works with the hospital’s existing quality and cancer registry reports to identify new opportunities for growth, patient acquisition, and leakage data and cost savings.

Insight2oncology is the only platform of its kind that seamlessly turns the substantial amount of patient information contained in a facility’s cancer registry into actionable business intelligence for your cancer service line.
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Teaming up with Kaiser Permanente (KP) to Enhance Cardiac Surgery Continuum of Care Delivery Model

SRM is privileged to have worked with a wonderful team of administrators, physicians, cardiac surgeons and staff at our client, the KP Los Angeles Medical Center (KP- LAMC) in Hollywood, California. Engaged to assess, evaluate and improve cardiac surgery services affordability, access/through-put, patient services, documentation of evidence-based clinical outcomes and leadership; SRM provided a report in support of a patient-centric delivery model that is evidence based and assisted our client with interim management oversight and support for 9 months to initiate a formal Process Improvement (“PI”) strategy. Team members from multiple disciplines and areas within the hospital were identified and began formal strategies for identifying and implementing change. Members flowcharted the patient’s experience, from initial scheduling to discharge, and identified opportunities for simplifying major aspects of the process. Starting with both inpatient and outpatient access, creating a cardiac surgery holding area adjacent to the CVOR’s and establishing a standardized post-op process, implementing and utilizing a patient scheduling system to improve access the workgroup established new methods to make access and throughput for patients and clinic physician’ offices easier and more welcoming.

Given that the change in culture and methodology was extensive, a Cardiac Surgery (CS) Huddle team was utilized, with key stakeholders meeting weekly for the process mapping, diagramming and implementation strategies. This CV huddle team was well utilized and supported the cardiac surgery team’s creativity and movement.

As part of the PI methodology, the CS Huddle team defined the process to be improved, described the problem in detail, and established a timeline and goals. After scope and metrics were defined and isolated, the team began their work to map and implement the defined process.

The KP-LAMC team has employed physicians and selected different work flow and improvement tools/methodologies as they engaged in this PI process. The end result is a strong hardworking cardiac surgery leadership team, overseeing a patient-centric delivery model that is evidence based and a program continually striving every day to have a more efficient and cost effective to support today’s healthcare environment.