Patricia Ruflin

• Experienced C-suite healthcare executive  > 25 years
• Hospital, physician & nursing relationship development
• Clinical quality/safety/care management

Recognized for expertise in nursing, counseling, & organizational development; advocate of enhancing patient access & service quality by coaching/ teaching relationship skills for the entire care team.

Prior Leadership Roles include:

• CEO
• COO/Exec VP
• CNO
• VP Quality

MA, Counseling & Human Development; BA, Sociology; RN

Crains Cleveland Business “Woman of Note” ; Northern Ohio Live “Rainmaker”

Publications include: “A Guide to Healthcare Quality Management (4th edition by NAHQ), Tools for the Task: The Role of Clinical Guidelines (Chapter 6 by ACPE); and various other national journals including Nursing Management and Healthcare Strategic Management

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