Recognized for expertise in nursing, counseling, & organizational development; advocate of enhancing patient access & service quality by coaching/ teaching relationship skills for the entire care team.
Prior Leadership Roles include:
MA, Counseling & Human Development; BA, Sociology; RN
Crains Cleveland Business “Woman of Note” ; Northern Ohio Live “Rainmaker”
Publications include: “A Guide to Healthcare Quality Management (4th edition by NAHQ), Tools for the Task: The Role of Clinical Guidelines (Chapter 6 by ACPE); and various other national journals including Nursing Management and Healthcare Strategic Management